HIRING A PA IS GOOD FOR OFFICE MORALE


Scenario:  The PA sees 30 patients, 10 of which are same-day appointments, performs 1-2 hours of minor surgeries, sees two pharmaceutical reps and covers 5 patient phone calls for refills.  In addition, the dermatologist sees 30 patients compared to the usual 50, gets an hour for lunch instead of 15 minutes, the dermatologist and staff arrive home an hour earlier than usual.  Patients' waiting time to get an appointment, as well as their waiting time IN the waiting room, is shorter so patients are happier.  The referring physician is happy to learn his/her patient was seen quickly.  The dermatologist's family is happy, the practice's income increases, the physician's hours decrease, phone calls get answered timely, lunch hours lengthen and there is less stress.

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